Terms and Conditions

Scope of Work 

This agreement covers home decorating, organizing, staging, and/ or design services as selected by the client.

Èlan Casa Manor will provide design recommendations, sourcing, installation, and styling as outlined in the approved in the approved proposal. 

Consultation Fee

The $200 consultation fee is required to secure your appointment. 

This fee is non-refundable under all circumstances.

Payment Terms

A 50% deposit is required to begin any project.

The remaining balance is due 24 hours before the final installation day.

Payments should be made by approved payment method. At Èlan Casa Manor we do not accept Cash as a payment method under any circumstances.

Late Payment Fee: Any payment not received within 24 hours of the due date will incur a late fee of $75. If there is more than two days late a additional-late fee of $75 will be applied to all invoices not paid on time.

Cancellation & Rescheduling

Clients must reschedule at least 48 hours before their appointment.

Failure to reschedule at least within the required window will result in a $50 cancellation fee.

All cancellation fees and deposits are non-refundable.

Materials & Sourcing Policy

Clients are fully responsible for the cost of all decor, materials, furniture, and items needed to complete the project.

Èlan Casa Manor does NOT fund or purchase materials using personal money under any circumstances.

All purchased items must come directly from the clients provided budget.

The service fee (example $900 Premium Signature Suite) is separate from the cost of materials, or decor required fro the transformation.

No items will be brought or ordered until the client has provided the necessary funds. 

Any sourcing done by Èlan Casa Manor is based on the client's stated budget and approval.

Project Timeline 

Timeline depends on project size, availability of materials, and client communication.

Èlan Casa Manor is not responsible fro external delays beyond our control.

Home Access

Client agrees to provide safe, reasonable access to the home during scheduled work hours.

Liability

Èlan Casa Manor will handle all items with care.

We are not responsible for pre-existing damage, structural issues, or unstable furniture.

Client must disclose any fragile, valuable, or sentimental items before service.

Photography Consent

Èlan Casa Manor ay take before- and- after photos for portfolio and marketing use.

Satisfaction & Final Walkthrough

Clients agree to final walkthrough to confirm satisfaction.

Any adjustments must be requested within 48 hours of project completion.